Privacy Policy

Realgic AI's commitment to protecting your privacy and personal data when using Look Rich AI

Sep 10, 2025

Introduction

Welcome to Realgic AI's Privacy Policy. This document explains how we collect, use, and protect your personal information when you use Look Rich AI, our luxury lifestyle image and video generation service at realgic.ai.

Information We Collect

Realgic AI collects the following types of information to provide Look Rich AI and related AI image and video generation services:

Personal Information: Name, email address, and contact details you provide when creating an account or contacting us.
Generated Content Data: Image and video prompts, reference uploads, generated outputs, style preferences, and generation history to improve our AI models and provide personalized recommendations.
Usage Data: Information about how you interact with Look Rich AI, including features used, generation frequency, and time spent.
Device Information: Details about the device you use to access realgic.ai, such as IP address, browser type, operating system, and screen resolution for optimal image display.
Payment Information: Billing details and transaction history when you purchase premium features or credit packages.

How We Use Your Information

Realgic AI uses your information for the following purposes:

To provide and maintain Look Rich AI
To process your image and video generation requests and deliver generated content
To improve our AI models and algorithms based on usage patterns and feedback
To provide personalized recommendations for image styles and prompts
To manage your account, billing, and subscription services
To notify you about new features, updates, or changes to our services
To provide customer support and respond to your inquiries
To monitor usage patterns to optimize server performance and generation speeds
To detect, prevent, and address technical issues and potential misuse of our AI services
To screen prompts and generation requests for content safety, acceptable use enforcement, payment processor compliance, and prevention of sexual, adult, NSFW, workplace-inappropriate, or explicit sexual content
To comply with legal obligations and protect our intellectual property rights

Content Safety and Moderation

To maintain a safe AI generation service, Realgic AI may process prompts, reference media metadata, uploaded assets, generation settings, account identifiers, and moderation decisions through automated content safety tools before generation begins. This includes using the Creem Moderation API for AI image and video generation prompts.

Moderation is used to detect and block prohibited requests, including sexual content, adult content, NSFW content, workplace-inappropriate content, explicit sexual content, exploitative content, illegal activity, harassment, hate, graphic violence, impersonation, and attempts to bypass safety systems. Moderation records may include the submitted prompt, an internal or external request identifier, the moderation decision, timestamps, and usage details. We use these records for safety enforcement, auditability, account review, payment processor compliance, abuse prevention, and legal obligations.

Data Security

Realgic AI implements robust security measures to protect your personal information and generated content from unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption of data in transit and at rest
Secure server infrastructure with regular security updates
Access controls and authentication systems
Regular security audits and monitoring
Safe storage of generated images with user privacy controls

Third-Party Services

Realgic AI may employ third-party companies and individuals to facilitate Look Rich AI and related generation services, including:

AI model providers and cloud computing services
Payment processors for handling subscription payments, renewals, refunds, and billing support
Content moderation and trust-and-safety providers for reviewing prompts and preventing misuse
Analytics services to understand usage patterns and improve our platform
Content delivery networks (CDNs) for faster image delivery
Customer support and communication tools

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

Data Retention

Realgic AI retains your personal information and generated content only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

Your Rights

You have the right to:

Access your personal information and generated content
Correct or update your information
Delete your account and associated data
Export your generated images and prompts
Opt-out of marketing communications
Control the privacy settings of your generated content

Changes to This Privacy Policy

Realgic AI may update this Privacy Policy from time to time to reflect changes in Look Rich AI or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on realgic.ai.

Contact Us

If you have any questions about this Privacy Policy or how Realgic AI handles your personal information, please contact us at [email protected].